Fit & product questions
Choosing a face or checking a costume’s fit? Start with our help desk.
Browse the answers
REAL QUESTIONS. STRAIGHT ANSWERS.
Need a little help with something wonderfully odd?
THE ODDQUIP HELP DESK
For product questions, please include the product name and face code. For an order query, include your order number.
Email ODDQUIP Opens your email app. Please do not send payment-card details.A QUICKER WAY TO THE DETAILS
Choosing a face or checking a costume’s fit? Start with our help desk.
Browse the answersFind the latest information on delivery destinations, tracking, and shipping terms.
Read shipping detailsFind return instructions, refund information, and how to report an issue.
Read the returns policy